Paintless dent repair FAQ.

Paintless dent repair, or PDR, uses specialized tools and controlled pressure to reshape damaged metal without sanding, body filler or repainting. When the damage is suitable for PDR, the vehicle keeps its original factory finish.

PDR preserves the factory paint, avoids unnecessary filler and repainting, and is often faster than conventional body repair. Keeping the original finish can also help protect the vehicle’s value.

Coverage depends on your policy, the cause of the damage and your deductible. Hail damage is commonly handled under comprehensive coverage. We work with all insurance companies and assist with the claims and supplement process.

Yes. Incidents PDR performs the repair. We inspect and document the damage, repair the vehicle and communicate with the insurance company when claim documentation or supplements are needed.

PDR is designed to preserve intact factory paint. If the paint is cracked, missing or previously refinished, we will inspect it and explain whether PDR, paint correction or conventional body repair is appropriate.

Many dents can be restored extremely well. The result depends on the depth and sharpness of the dent, metal stretch, panel access, body-line involvement and paint condition. We explain realistic expectations after seeing the vehicle in person.

No. Very sharp damage, severely stretched metal, inaccessible areas or damage with broken paint may require a combined or conventional repair. An in-person inspection is the best way to determine the right repair.

Many minor dents can be completed the same day. Large, complex or full-vehicle hail repairs can take longer. Timing is confirmed after the damage and access requirements are inspected.

Pricing depends on dent size, depth, location, panel material, access and the number of dents. We provide pricing after an in-person inspection rather than estimating from photos alone.

Yes, we assess paint chips and light surface scratches and recommend the appropriate correction. Damage that requires full refinishing may need conventional paint or body repair.

Yes. Repairing dents before returning a leased vehicle may help avoid excessive-wear charges. We inspect the actual damage and recommend only the work that makes sense.

Yes. Since 1998, Incidents PDR has served vehicle owners, dealerships, insurance companies and collision shops. We do not offer fleet service.

We do not offer mobile services at this time. All repairs are done within our shop location by appointment only.

Often, yes. Multiple dents or door dings can be evaluated together, and hail damage is assessed across the entire vehicle. Final pricing depends on the complete inspection.

Incidents PDR is located inside Accidents Express Collision at 20550 Hall Road, Clinton Township, Michigan 48038. Service is by appointment only.

Use the scheduling form or call (586) 405-6212. Tell us about the vehicle and damage, and we will arrange an in-person inspection. We do not provide estimates from photos.